1. Information We Collect

To provide automated tiffin delivery via WhatsApp, we collect:

• Phone Number: Used as your unique account identifier.
• Geolocation: Captured once via WhatsApp to verify if your address falls within our Delhi delivery zones.
• Delivery Address: Text-based address for our delivery partners.
• Transaction Data: Payment confirmation via Razorpay.

2. How We Use Data

Your data is exclusively used for order fulfillment and customer support. We do not sell or trade your personal information to third parties.

3. Third-Party Services

We utilize industry-standard partners to power our ecosystem:

• Meta (WhatsApp Cloud API): For processing your messages and menu selections.
• Razorpay: For secure, PCI-compliant payment processing.
• Supabase: For encrypted database storage of your subscription status.

4. Retention

We retain your delivery history for 12 months to provide subscription insights. You may request account deletion at any time by texting "DELETE" to our WhatsApp bot.